Help us keep our cancellation policy flexible by making your massage a priority.
We understand that sometimes, life happens. A meeting runs late, your child gets sick, the baby decided she wants to be born 2 weeks early, or your baby sitter forgot how much you were looking forward to your relaxing massage. It is life, and it happens to all of us.
Don't stress. We are flexible as long as you just let us know!
We would be grateful for a phone call or e-mail if you are unable to keep your scheduled appointment. If needed you may cancel your appointment online 24 hours before your scheduled appointment. If it is less than 24 hours before your scheduled appointment and are unable to make it you will need to call or text: 505-205-9910. If you do not call, you are considered a "no show no call" and will be billed FULL PRICE or your gift certificate will be redeemed for the missed appointment. NO EXCEPTIONS.
Many spas and clinics will charge you full price for last minute cancelations... no exceptions... no matter what happens in life. Help us help you by simply calling or texting as soon as you know you are unable to make it for your massage and we can reschedule at your convenience.
Chrystal Copeland, LMT